Information for Students

Currently students cannot raise a maintenance request using the online forms. To report a maintenance and repairs fault in any non-residential building please notify either the site caretakers, or a relevant staff member.

Residential Buildings

You should notify the site office within 24 hours of becoming aware of any problem (clause 1.4 of your agreement applies). Any defects which you consider to be potentially dangerous
must be immediately reported to site staff. For less serious faults, please complete a
maintenance form and hand it into the site office.

You should ensure that when repairs are reported, a full description of the fault is given. For example, to mend a broken window the university may send round a glazier, but if the window just won’t open, it might be more appropriate to send a joiner. You may be charged for repairs if you caused the need for repair.

The university is responsible for the repair and maintenance of the accommodation it manages at Varley, Phoenix Brewery and Moulsecoomb Place. At our Falmer site, the halls of residence are managed on behalf of the university by L&Q (Paddock Field), Sanctuary Housing (Great Wilkins) and by Viridian in Eastbourne (Welkin Halls). The university or housing associations managing halls can only repair faults once they are aware of them.

 

Non-Residential Buildings

To report a maintenance and repairs fault in any non-residential building please notify either the site caretakers, or a relevant staff member.

UCH	Admin Office - x 4619	Night security - x 1965
Grand Parade	Caretaking staff - x 3156	Night security - x 3549
Eastbourne	Caretaking staff - x 3801	Night security - x 1965
Falmer	Caretaking staff - x 3547	Night security - x 3549
Watts	Caretaking staff - x 2709	Night security - x 3549
Cockcroft	Caretaking staff - x 3547	Night security - x 3549
Mithras	Caretaking staff - x 2703	Night security - x 3549