The Telecommunications Department
Estate and Facilities Management

Services

Lead Times

As a general rule, all new work requires 4 weeks lead time. This includes the provision of new extensions, changes to services etc. For major changes i.e. office moves etc, 8 weeks lead time is required, if only to provide an initial notification of intentions. Failure to meet these timescales could result in delays to service provision.

New Lines and Changes of Details

To order a new line or to change details please use the form below. Any new line requests or changes to the Class of Service must be authorised by the Head of Department or equivalent role. To help the Telephone Operators to keep the information up to date and to provide the best service possible, staff are asked to notify the Telecoms Office of any changes that may affect this directory as they occur. This can be done initially by e-mailing telecoms with full details or by using the form provided.

Moving equipment - what to do

If you wish to have a line or equipment moved then initial requests should be made to Telecoms